February 2017 - March 2018

Software Implementation Specialist

Managed the creation and deployment of a jail management tablet app and an inmate re-entry benefits web app, fostering a partnership with the State of Minnesota for program adoption.

• Created technical software documentation, training materials, and workflow guidelines.
  
• Presented product demonstrations to potential clients and conducted market analysis for new web apps.
• Assisted in the redesign of the jail management tablet App, as well as a web based re-entry benefits web app.
  

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November 2015 - February 2017

Corporate Trainer

Delivered custom jail management trainings and webinars, while maintaining technical documentation for related systems.

• Developed and delivered SaaS platform training programs tailored for each correctional and law enforcement facility assigned.
  
• Developed technical documentation and general training programs for the jail management system.